Shenzhen Kaishuda Technology Co., Ltd. (hereinafter referred to as “we” or “us”), as the developer of SteedBot APP, understands the importance of your personal information and is committed to protecting your privacy and information security. This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you use SteedBot APP (hereinafter referred to as the “App”) and related services, as well as the rights you have.
Please read and fully understand this Privacy Policy before using the App and related services. If you do not agree with this Privacy Policy, please stop using the App and related services.
If you have any questions about this Privacy Policy, you may contact us at: ksdiot@steedtech.sg
For purposes of this Privacy Policy, “personal information” means information recorded electronically or by other means that can identify a specific natural person, either independently or in combination with other information, or that reflects the activities of a specific natural person. This includes account information, contact information, device information, and App usage information.
“Sensitive personal information” means information that, if leaked, unlawfully provided, or misused, may endanger personal or property security, damage personal reputation or physical or mental health, or infringe other lawful rights and interests.
We follow the principles of legality, legitimacy, and necessity and collect only the information necessary to provide product functions and services.
Account Registration and Login Information
When you register for or log in to the App, we may collect your account name, mobile phone number or email address, login password, and other information for identity verification, account login, and account security protection.
Feedback and Consultation Information
When you submit feedback, ask questions, or report device faults through the App or our customer service channels, we may collect your account information, contact information, device model, operating system version, and the feedback or fault description you voluntarily submit. This helps us respond to your needs and resolve issues in a timely manner.
To provide specific service functions, you may authorize us to access relevant device permissions. You may withdraw your authorization at any time through the App settings or your device system settings. Withdrawing authorization may cause certain functions to become unavailable, but will not affect basic services.
Camera Permission
When you actively use the “Scan to Add Device” function, we will access your phone’s camera to scan the QR code on the device for device identification and binding. We will not photograph, store, or upload any other images or video content.
Notification Permission
When you enable notification permission, we may send you service-related notifications, such as device status reminders, alert messages, and service maintenance notices. You may disable notification permission through the App or your device system settings.
Bluetooth/Wi-Fi Permissions
When you enable Bluetooth or Wi-Fi-related permissions, the App may use them for device network configuration, connection, and control. During device interactions, we transmit only the necessary control commands and device status information and do not collect unrelated network data.
Mobile Device Information
When you use the App and related services, we may collect necessary mobile device information to ensure normal service operation, improve the service experience, and troubleshoot faults. This may include device model, operating system type and version, network type, App operation logs, and crash logs. This information is used only for technical maintenance, fault troubleshooting, and service optimization.
Smart Device Information
After you connect a smart device to the App, we may collect information related to the smart device to provide device control, status monitoring, function adaptation, and fault troubleshooting.
Smart device information may include the device name, device serial number (SN), device model, online status, activation time, firmware version, App version, algorithm version, upgrade records, device status, and operation command records.
We may use the information we collect for the following purposes:
Without your explicit consent, or unless otherwise permitted by applicable laws and regulations, we will not use your personal information for purposes not described in this Privacy Policy.
We take reasonable technical and administrative measures to protect the security of your personal information, including, without limitation, encrypted transmission, access control, security audits, data isolation, and abnormal risk monitoring.
Your personal information will be retained only for the period necessary to fulfill the purposes described in this Privacy Policy. After the necessary retention period has expired, we will delete or anonymize the relevant information in accordance with applicable laws and regulations.
After your account is deleted, we will delete or anonymize personal information related to the account, including account information, bound device records, and related App usage data. Unless otherwise required by applicable laws and regulations, we will not retain account-related personal data after account deletion.
Except in the following circumstances, we will not share your personal information with any third-party company, organization, or individual:
If we share necessary information with third-party service providers, we will require them to process personal information in accordance with this Privacy Policy and applicable laws and regulations and to take corresponding security measures.
We will not transfer your personal information to any third party, except where:
We will not publicly disclose your personal information, except where:
Subject to applicable laws and regulations, you may exercise the following rights regarding your personal information:
Right of Access: You have the right to access your account information, bound device information, and related usage records.
Right of Correction: If you discover that your personal information is inaccurate, you may modify it through relevant functions in the App or contact us for assistance.
Right of Deletion: Where permitted by applicable laws and regulations, you may request that we delete your personal information.
Right to Withdraw Consent: You may withdraw authorization for relevant permissions at any time through the App or your device system settings. Withdrawing authorization will not affect information processing that was conducted based on your authorization before the withdrawal.
Right to Delete Your Account: You may delete your account in the App. The steps are: open the SteedBot APP, sign in to your account, go to System Settings, tap Delete Account, and follow the on-screen instructions to confirm account deletion.
If you cannot access the SteedBot APP, you may request account deletion by emailing ksdiot@steedtech.sg. Please provide your registered mobile phone number or email address. We will process your request within 15 business days after completing identity verification.
After your account deletion request is confirmed, we will delete your account information, bound device records, and App usage data related to the account. Unless otherwise required by applicable laws and regulations, we will not retain account-related personal data after account deletion.
The App is not primarily directed at minors. If you are under 18, you should use the App and related services under the guidance of a parent or guardian, and your parent or guardian should agree to this Privacy Policy.
If a parent or guardian discovers that a minor’s personal information has been improperly collected, used, or processed, they may contact us at ksdiot@steedtech.sg, and we will handle the matter promptly in accordance with the law.
We may update this Privacy Policy in response to changes in applicable laws and regulations, product functions, or services.
If there is a material change to this Privacy Policy, we will notify you through an in-App pop-up, announcement, message notification, or other reasonable means. The updated Privacy Policy will take effect on the effective date stated in the publication or notice.
If you do not agree with the updated Privacy Policy, please stop using the App and related services. If you continue to use the App and related services, you will be deemed to have read and agreed to the updated Privacy Policy.
You should properly safeguard your account, password, verification codes, and other login credentials. If your account is used by another person or your personal information is disclosed due to your own actions, we will assist with handling the matter within a reasonable scope and in accordance with the law, but we will not be responsible for consequences caused by your own actions.
For information security incidents caused by force majeure, cyberattacks, malware, third parties, or other circumstances not attributable to us, we will make reasonable efforts to take remedial measures and fulfill our notification and reporting obligations as required by applicable laws and regulations.
If you have any questions, comments, or suggestions about this Privacy Policy, or need to exercise rights related to personal information or submit a complaint or report, you may contact us as follows:
Contact email: ksdiot@steedtech.sg
We will respond to your request within 15 business days after receiving it.